Contact Us How can we be of assistance? We’re glad to help in any way we can.

How can we be of assistance? We’re glad to help in any way we can.

Questions regarding your Fixed Rate Plan

For account numbers starting with 00500, contact the issuing bank, NBT Bank

• Phone: 833-NBT-Lend (833-628-5363)
  Email: YTSService@NBTBank.com
  Visit: www.nbtbank.com/YTS

• To make a payment

  Visit: https://www.nbtbank.com/Personal/Products-And-Services/Personal-Loans/Your-Tuition-Solution/Payment-Management

• Mailing address for loan payments:

  NBT Bank Loan Operations
  P.O. Box 149
  Canajoharie, NY 13318

• Mailing address for general inquiries/contact:

  NBT Bank
  P.O. Box 351
  Norwich, NY 13815